WORK WITH US

Use your basic tech skills to teach older adults how to safely navigate and enjoy the internet.

DO YOU HAVE:

• 1-hour a week to give
• Basic computer skills
• A caring and patient attitude

To be a Digital Coach Volunteer, visit communitytechnetwork.org/volunteer or email us at volunteer@communitytechnetwork.org. Virtual coaching positions are available nationwide. In-person training positions are available in San Francisco only.

Community Tech Network (CTN) seeks a full time virtual Development Manager to manage the daily activities of the organization’s development programs.

CTN is a nonprofit organization founded in 2008. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities. We also offer capacity building training to organizations through our DigitalLIFT program, allowing us to extend our reach and make our work sustainable.

The Position
CTN’s Development Manager will manage an active docket of foundation and corporate giving programs, including tracking grant deadlines for completion and creating compelling proposal and report content. The Development Manager will also support growth in individual giving and corporate engagement.

This position offers opportunities for growth across a wide range of responsibilities. The ideal candidate has strong writing and content development skills; enjoys organizing multiple projects and deadlines in a fast-paced environment; and is eager to expand individual and corporate donor engagement in CTN’s mission.

Essential Duties and Responsibilities

• Create compelling content for funders, including proposals and reports to foundations and corporations. Track deadlines and manage internal discussions and schedules for submission. Research new funder prospects and help grow philanthropic support for CTN.
• Manage cultivation of corporate partners through events and employee engagement. Research new prospects and help grow corporate support for CTN.
• Manage strategies for individual donor growth through events, mailings, marketing, and volunteer engagement. Support events and other outreach activities for supporter engagement.
• Create powerful content for engaging individual donors, including appeal mailings, donor reports, and acknowledgements.

Essential Qualifications

• At least 3 years of experience managing fundraising projects, or an equivalent, in a fast-paced, professional environment; preference for experience in a nonprofit role.
• Excellent writing skills with experience developing and managing content for multiple audiences and channels.
• Experience managing and growing relationships with stakeholders or supporters.
• Attention to detail, a proven ability to stay organized, and a demonstrated enjoyment of collaborating closely with team members to move projects forward. Willingness to take on a wide variety of tasks in a small nonprofit environment. Strong track record of attendance, punctuality, and meeting deadlines.
• Experience using Microsoft Word, Excel, Mail Merge, and Google Suite. Experience using a contact relationship database (such as CiviCRM or Salesforce) is a plus.
• Passion for working with nonprofit organizations.

COMPENSATION & BENEFITS

• Full time position classified as professional non-exempt, reports to CTN’s Digital Equity Programs & Partnership Director
• Salary: $60,000 annually
• 90% of health, dental, and vision insurance paid and 50% coverage for dependents
• 17 paid holidays and Christmas Eve to New Year’s Day
• Two weeks of vacation in year one and three weeks of vacation in year two, with further incremental increases based on length of service
• Up to two additional weeks of paid sick leave
• A 401k retirement plan
• Flexible work schedule, including virtually
• Paid professional development

HOW TO APPLY:

• Email your resume and cover letter to jobs@communitytechnetwork.org
• Include “Development Manager” in the subject line
• No phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) is a 501(c)3 nonprofit with offices in the San Francisco Bay Area and in Austin, TX. Our mission is to transform lives through digital equity.

We believe that access to the Internet is a human right, and that those without the skills to use a computer are at risk of social and economic disadvantage. Public services and essential information are increasingly moving online, and many people are unable to access those resources. Many organizations are working to spread Internet connectivity and distribute devices, but access to technology is only a partial solution. Connectivity needs to be coupled with digital skills training that is relevant and delivered in a way that won’t intimidate the adult learner.

CTN is entering a phase of tremendous growth and this new position is critical to that growth.

ABOUT YOU

You have prior experience delivering services and working in diverse communities in a highly collaborative, cross-functional team.

You are energetic and enthusiastic about providing quality services in underserved, economically and socially marginalized communities. You are enthusiastic about working with people from different backgrounds and have demonstrated your cultural awareness and trauma-healing strategies with your colleagues. Your work style is a healthy blend of initiative and collaboration, self-direction and teamwork. Your previous colleagues describe you as a hard-working team player who is reliable, open to learning new things, works well on their own initiative, communicates clearly, and enjoys working in a fast-paced work environment.
You are a lifelong learner committed to personal and professional development. From this position, you can grow into other roles at CTN.

This position is based in Sonoma County and will be part of a distributed team, including internal colleagues and outside partners in Sonoma County. The position is mainly remote for executing the day-to-day work and will require in person meetings with partners throughout Sonoma County.

DUTIES & RESPONSIBILITIES

Service Delivery Administration and Operations (70%)

• Serve as primary contact to CTN staff and core partners in Sonoma county
• Organize and attend meetings with partners and CTN staff
• Support partners to ensure referrals to training program are submitted on time and meeting the criteria of program deliverables
• Work with Virtual Program Manager to ensure learners are assigned to trainers and training is happening in a timely manner and with quality
• Support partners to schedule training classes and workshops
• Address issues or escalate as appropriate to CTN or partner staff
• Provide feedback on efficiencies and effectiveness of processes and procedures
• Assist Partners with Affordable Connectivity Program, ACP, events as needed

Evaluation and Reporting (20%)

• Review internal reports and follow up as needed
• Develop, track and evaluate program impact using Salesforce
• Collect and report additional data as needed by funders
• Prepare and submit program development, impact and delivery reports
• Review processes to streamline service delivery
• Generate program reports to the county
• Organize info sessions about Home Connect virtual training to recruit more referring partners to the program

Partner relationship management (10%)

• Attend community events to communicate program information
• Help partners prepare promotional and outreach materials for programs
• Work with partners to survey community members to understand needs, interest and availability to participate in the program
• Keep partner contact information up-to-date
• Communicate partner community issues, updates, and program goals with CTN staff

ESSENTIAL QUALIFICATIONS

• Excellent English written and oral communication skills
• Ability to work independently while communicating regularly with a remote supervisor
• Computer and internet proficiency and a willingness to learn new technology tools
• Proficiency with office productivity programs like Word, Excel, Google Docs and Sheets, web browsers, Google Mail and Calendar
• Reliable transportation for work in multiple locations in Sonoma
• Eligibility to work legally in the United States

IDEAL APPLICANT WILL POSSESS

• Strong relationships in Sonoma County and/or Sonoma County senior service organizations
• Strong interest in CTN’s mission
• Excellent organizational skills and attention to detail
• Exceptional communication skills, including cultural sensitivity and high-stakes conversation strategies
• Ability to manage multiple priorities and be calm under pressure
• Ability to solve problems independently
• Willingness to be flexible

COMPENSATION

• Full-time, 40hrs/week reporting to a CTN Program Manager
• Salary: $60,000 per year
• 90% of health, dental, and vision insurance paid and 50% coverage for dependents
• 10 paid holidays
• Paid winter break between Christmas Eve and New Year’s Day
• 10 days of vacation in year one and 15 days of vacation in year two, with further incremental increases based on length of service
• 16 hours of floating holiday hours
• Up to 15 days of paid sick leave
• A 401k retirement plan is available
• Flexible work schedule

HOW TO APPLY

Job open until filled, CTN would like to have this position onboard as soon as possible. Email resume and cover letter to jobs@communitytechnetwork.org and include “Program Manager, Sonoma” in the subject line. No phone calls please.

Part-time, up to 30 hours a week
Salary $25 per hour DOQ

JOB DESCRIPTION

Community Tech Network (CTN) seeks contract instructors (up to 30 hours a week, pay rate $25 per hour, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually in Sonoma County.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

Duties & Responsibilities
Deliver Digital Literacy Training

• Provide digital literacy training to adults virtually and/or in-person at partner sites in Sonoma County and remotely in the SF Bay Area
• Follow an established curriculum to provide 1-on-1 or group training to help adults develop skills to safely and confidently use technology
• Adjust curriculum to address identified needs within a student cohort
• Translate curriculum and documents from English to Spanish

Community Outreach Support and Public Relations

• Act as CTN representative and liaison within CTN learner communities
• Survey community members to understand needs, interest and availability to participate in the program
• Communicate class schedule and send reminders to assure participants attendance
• Contribute content to the CTN website and monthly e-newsletter

Service Delivery Coordination

• Perform site visits at partner locations to ensure proper class set-ups
• Configure devices based on set-up guidelines
• Prepare training materials and documents for trainers and learners
• Ensure compliance with project requirements
• Address issues or escalate to Program Manager

Data Management & Reporting

• Ensure that all setup / follow-up and instruction hours are reported for each session
• Complete and document online assessment of individuals to determine computer skills and training needs
• Collect and report additional data about programs, services, and volunteers, as needed by CTN

To flourish in this role, you need:

• verbal and written fluency in English and Spanish
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

HOW TO APPLY

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/Sonoma” in the subject line
• no phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• communicate remotely and in-person with learners, managers, and teammates
• learn the digital literacy curriculum and be able adapt it to the needs of specific learners
• report your success and learner progress using online forms

To flourish in this role, you need:

• verbal and written fluency in English and Cantonese
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/ Cantonese” in the subject line
• no phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• communicate remotely and in-person with learners, managers, and teammates
• learn the digital literacy curriculum and be able adapt it to the needs of specific learners
• make phone calls to establish contact with learners, schedule classes, and assess their digital skills
• deliver remote digital literacy classes, one-on-one
• report your success and learner progress using online forms

To flourish in this role, you need:

• verbal and written fluency in English and Tagalog
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/ Tagalog” in the subject line
• no phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• communicate remotely and in-person with learners, managers, and teammates
• learn the digital literacy curriculum and be able adapt it to the needs of specific learners
• make phone calls to establish contact with learners, schedule classes, and assess their digital skills
• deliver remote digital literacy classes, one-on-one
• report your success and learner progress using online forms

To flourish in this role, you need:

• verbal and written fluency in English and Mandarin
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/ Mandarin” in the subject line
• no phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• communicate remotely and in-person with learners, managers, and teammates
• learn the digital literacy curriculum and be able adapt it to the needs of specific learners
• make phone calls to establish contact with learners, schedule classes, and assess their digital skills
• deliver remote digital literacy classes, one-on-one
• report your success and learner progress using online forms

To flourish in this role, you need:

• verbal and written fluency in English and Vietnamese
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/ Vietnamese” in the subject line
• no phone calls please
• You must be eligible to work in the United States

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• communicate remotely and in-person with learners, managers, and teammates
• learn the digital literacy curriculum and be able adapt it to the needs of specific learners
• make phone calls to establish contact with learners, schedule classes, and assess their digital skills
• deliver remote digital literacy classes, one-on-one
• report your success and learner progress using online forms

To flourish in this role, you need:

• verbal and written fluency in English and Cantonese
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• email your resume and cover letter to jobs@communitytechnetwork.org
• include “Bilingual Digital Literacy Instructor/ Cantonese” in the subject line
• no phone calls please
• You must be eligible to work in the United States