Community Tech Network is an Equal Opportunity Employer. People of color, women, military veterans, and members of the LGBTQ community are strongly encouraged to apply.
Use your basic tech skills to teach older adults how to safely navigate and enjoy the internet.
DO YOU HAVE:
- 1-hour a week to give
- Basic computer skills
- A caring and patient attitude
To be a Digital Coach Volunteer, visit communitytechnetwork.org/volunteer or email us at volunteer@communitytechnetwork.org. Virtual coaching positions are available nationwide. In-person training positions are available in San Francisco only.
Community Tech Network (CTN) is a 501(c)3 nonprofit with offices in the San Francisco Bay Area and in Austin, TX. Our mission is to transform lives through digital equity.
We believe that access to the Internet is a human right, and that those without the skills to use a computer are at risk of social and economic disadvantage. Public services and essential information are increasingly moving online, and many people are unable to access those resources. Many organizations are working to spread Internet connectivity and distribute devices, but access to technology is only a partial solution. Connectivity needs to be coupled with digital skills training that is relevant and delivered in a way that won’t intimidate the adult learner.
CTN is entering a phase of tremendous growth and this new position is critical to that growth.
ABOUT YOU
You have prior experience delivering services and working in diverse communities in a highly collaborative, cross-functional team.
You are energetic and enthusiastic about providing quality services in underserved, economically and socially marginalized communities. You are enthusiastic about working with people from different backgrounds and have demonstrated your cultural awareness and trauma-healing strategies with your colleagues. Your work style is a healthy blend of initiative and collaboration, self-direction and teamwork. Your previous colleagues describe you as a hard-working team player who is reliable, open to learning new things, works well on their own initiative, communicates clearly, and enjoys working in a fast-paced work environment.
This position is based in Contra Costa County and will be part of a distributed team of colleagues and managers throughout California and Texas.
You are a lifelong learner committed to personal and professional development. From this position, you can grow into other roles at CTN.
DUTIES & RESPONSIBILITIES
Service Delivery Administration and Operations (60%)
- Serve as a contact to core partners in Contra Costa County and communicate partner needs and updates with CTN staff
- Organize and attend virtual and in-person meetings with Contra Costa County partners and CTN staff as needed
- Support partners to schedule training classes and workshops at their site(s)
- Provide feedback on efficiencies and effectiveness of processes and procedures
- Ensure compliance with project requirements
- Perform trainer duties if and when needed (see below)
Evaluation and Reporting (20%)
- Review instructor reports for referred learners and follow up as needed
- Develop, track and evaluate program impact
- Collect and report additional data as needed by funders
- Prepare and submit program development, impact and delivery reports
- Review processes to streamline data collection and reporting
Partner relationship management (10%)
- Attend community events to communicate program information
- Help partners prepare promotional and outreach materials for programs
- Work with partners to survey community members to understand needs,
- interest and availability to participate in the program
- Keep partner contact information up-to-date
- Communicate partner community issues, updates, and program goals with
CTN staff
Deliver Digital Literacy Instruction (as needed) (10%)
- Provide digital literacy training to adults in-person in Contra Costa County, as needed
- Follow an established digital literacy curriculum for various devices
- Adjust curriculum to address identified needs within a group of learners with
cultural responsiveness - dentify program delivery updates and adjustments for future learners
ESSENTIAL QUALIFICATIONS
- Excellent English written and oral communication skills
- Ability to work independently while communicating regularly with a remote supervisor
- Computer and internet proficiency and a willingness to learn new technology tools
- Proficiency with office productivity programs like Word, Excel, Google Docs and Sheets, web browsers, Google Mail and Calendar
- Reliable transportation for work in multiple locations in Contra Costa County in San Francisco.
- Eligibility to work legally in the United States
PREFERRED QUALIFICATIONS
- Bachelor’s Degree
- Fluency in a second language, especially Spanish, Cantonese, Mandarin, Tagalog, Vietnamese, Khmer or Laotian
IDEAL APPLICANT WILL POSSESS
- Strong interest in CTN’s mission
- Excellent organizational skills and attention to detail
- Exceptional communication skills, including cultural sensitivity and high-stakes conversation strategies
- Ability to manage multiple priorities and be calm under pressure
- Ability to solve problems independently
- Willingness to be flexible
COMPENSATION
- Temporary, Full-time, 32hrs/week until September 2024, with opportunity to extend for future projects
- Salary: $28.50/hr
- 90% of health, dental, and vision insurance paid and 50% coverage for dependents
- 10 paid holidays
- Paid winter break between Christmas Eve and New Year’s Day
- 10 days of vacation in year one and 15 days of vacation in year two, with further incremental increases based on length of service
- 16 hours of floating holiday hours
- Up to 15 days of paid sick leave
- A 401k retirement plan is available
- Flexible work schedule,
- Paid professional development
HOW TO APPLY
Job open until filled, CTN would like to have this position onboard as soon as possible. Email resume and cover letter to jobs@communitytechnetwork.org and include “Program Coordinator Contra Costa County” in the subject line. No phone calls please.
Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.
CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.
As a Bilingual Digital Literacy Instructor, you will:
- communicate remotely and in-person with learners, managers, and teammates
- learn the digital literacy curriculum and be able adapt it to the needs of specific learners
- report your success and learner progress using online forms
To flourish in this role, you need:
- verbal and written fluency in English and Cantonese
- teaching and communication skills
- working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
- comfortable with learning new skills, tools and processes
- experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
- a reliable broadband Internet connection
- ability to work flexible hours
We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to apply:
- email your resume and cover letter to jobs@communitytechnetwork.org
- include “Bilingual Digital Literacy Instructor/ Cantonese” in the subject line
- no phone calls please
- You must be eligible to work in the United States
Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.
CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.
As a Bilingual Digital Literacy Instructor, you will:
- communicate remotely and in-person with learners, managers, and teammates
- learn the digital literacy curriculum and be able adapt it to the needs of specific learners
- make phone calls to establish contact with learners, schedule classes, and assess their digital skills
- deliver remote digital literacy classes, one-on-one
- report your success and learner progress using online forms
To flourish in this role, you need:
- verbal and written fluency in English and Tagalog
- teaching and communication skills
- working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
- comfortable with learning new skills, tools and processes
- experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
- a reliable broadband Internet connection
- ability to work flexible hours
We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to apply:
- email your resume and cover letter to jobs@communitytechnetwork.org
- include “Bilingual Digital Literacy Instructor/ Tagalog” in the subject line
- no phone calls please
- You must be eligible to work in the United States
Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.
CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.
As a Bilingual Digital Literacy Instructor, you will:
- communicate remotely and in-person with learners, managers, and teammates
- learn the digital literacy curriculum and be able adapt it to the needs of specific learners
- make phone calls to establish contact with learners, schedule classes, and assess their digital skills
- deliver remote digital literacy classes, one-on-one
- report your success and learner progress using online forms
To flourish in this role, you need:
- verbal and written fluency in English and Mandarin
- teaching and communication skills
- working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
- comfortable with learning new skills, tools and processes
- experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
- a reliable broadband Internet connection
- ability to work flexible hours
We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to apply:
- email your resume and cover letter to jobs@communitytechnetwork.org
- include “Bilingual Digital Literacy Instructor/ Mandarin” in the subject line
- no phone calls please
- You must be eligible to work in the United States
Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.
CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.
As a Bilingual Digital Literacy Instructor, you will:
- communicate remotely and in-person with learners, managers, and teammates
- learn the digital literacy curriculum and be able adapt it to the needs of specific learners
- make phone calls to establish contact with learners, schedule classes, and assess their digital skills
- deliver remote digital literacy classes, one-on-one
- report your success and learner progress using online forms
To flourish in this role, you need:
- verbal and written fluency in English and Vietnamese
- teaching and communication skills
- working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
- comfortable with learning new skills, tools and processes
- experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
- a reliable broadband Internet connection
- ability to work flexible hours
We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to apply:
- email your resume and cover letter to jobs@communitytechnetwork.org
- include “Bilingual Digital Literacy Instructor/ Vietnamese” in the subject line
- no phone calls please
- You must be eligible to work in the United States
Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $25 per hour DOQ, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually.
CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.
As a Bilingual Digital Literacy Instructor, you will:
- communicate remotely and in-person with learners, managers, and teammates
- learn the digital literacy curriculum and be able adapt it to the needs of specific learners
- make phone calls to establish contact with learners, schedule classes, and assess their digital skills
- deliver remote digital literacy classes, one-on-one
- report your success and learner progress using online forms
To flourish in this role, you need:
- verbal and written fluency in English and Cantonese
- teaching and communication skills
- working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
- comfortable with learning new skills, tools and processes
- experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
- a reliable broadband Internet connection
- ability to work flexible hours
We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
How to apply:
- email your resume and cover letter to jobs@communitytechnetwork.org
- include “Bilingual Digital Literacy Instructor/ Cantonese” in the subject line
- no phone calls please
- You must be eligible to work in the United States
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