JOBS

Use your basic tech skills to teach older adults how to safely navigate and enjoy the internet.

DO YOU HAVE:

• 1-hour a week to give
• Basic computer skills
• A caring and patient attitude

To be a Digital Coach Volunteer, visit communitytechnetwork.org/volunteer or email us at volunteer@communitytechnetwork.org. Virtual coaching positions are available nationwide. In-person training positions are available in San Francisco only.

Community Tech Network (CTN) seeks contract instructors (up to 20 hours a week, pay rate $26 (DOE) per hour to provide basic iPad/tablet/laptop and internet skills training to adults in-person in Central Valley and virtually.

CTN is a nonprofit organization founded in 2008. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

As a Bilingual Digital Literacy Instructor, you will:

• Make phone calls to establish contact with learners, assess their digital skills and needs and schedule instruction.
• Deliver online and in-person digital literacy classes, one-on-one or in small groups.
• Report your success and learner progress using multiple online forms.
• Communicate regularly with managers, colleagues and partners about program challenges and issues.
• Contribute your knowledge and experience to CTN colleagues’ ongoing professional development.
• Adjust curriculum to address identified needs within a group of learners with cultural responsiveness.
• Identify program delivery updates and adjustments for future learners.
• Translate written materials as needed.
• Communicate learner outcomes and challenges to partners and CTN colleagues.

To flourish in this role, you need:

• Verbal and written fluency in English and Spanish.
• Ability to work independently while communicating regularly with a remote supervisor.
• Computer and internet proficiency and a willingness to learn new technology tools.
• Proficiency with office productivity programs like Word, Excel, Google Docs and Sheets, web browsers, Google Mail and Calendar
• A reliable broadband Internet connection.
• Reliable transportation for work in the Central Valley.
• Eligibility to work legally in the United States.
• ability to work flexible hours in-person and virtually.

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

How to apply:

• Apply through Gusto
• No phone calls please.
• You must be eligible to work in the United States.

Community Tech Network (CTN) seeks contract instructors (up to 30 hours a week, pay rate $26 per hour, potentially turning into a part-time or full-time employment) to provide basic ipad/tablet/laptop and internet skills training to older adults in person and virtually in Sonoma County.

CTN is a nonprofit organization founded in 2007. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. We provide digital skills training while helping our learners acquire home internet and a device. The heart of CTN is our instructors who train individuals and communities and help them live better lives by staying connected and having access to more information and opportunities.

Duties & Responsibilities

1. Deliver Digital Literacy Training
   • Provide digital literacy training to adults virtually and/or in-person at partner sites in Sonoma County and remotely in the SF Bay Area
   • Follow an established curriculum to provide 1-on-1 or group training to help adults develop skills to safely and confidently use technology
   • Adjust curriculum to address identified needs within a student cohort
   • Translate curriculum and documents from English to Spanish
2. Community Outreach Support and Public Relations
   • Act as CTN representative and liaison within CTN learner communities
   • Survey community members to understand needs, interest and availability to participate in the program
   • Communicate class schedule and send reminders to assure participants attendance
3. Service Delivery Coordination
   • Perform site visits at partner locations to ensure proper class set-ups
   • Configure devices based on set-up guidelines
   • Prepare training materials and documents for trainers and learners
   • Ensure compliance with project requirements
   • Address issues or escalate to Program Manager
4. Data Management & Reporting
   • Ensure that all setup / follow-up and instruction hours are reported for each session
   • Complete and document online assessment of individuals to determine computer skills and training needs
   • Collect and report additional data about programs, services, and volunteers, as needed by CTN

To flourish in this role, you need:

• verbal and written fluency in English and Spanish
• teaching and communication skills
• working knowledge of Google Suite (Calendar, Meets, Docs, Sheets, etc.) and other communication and collaboration tools (Zoom, Dropbox, etc.)
• comfortable with learning new skills, tools and processes
• experience operating various devices (desktops, laptops, tablets, smartphones, iPhones/iPads, Chromebooks, etc.)
• a reliable broadband Internet connection
• ability to work flexible hours

We are a multicultural team from diverse backgrounds. CTN provides fair and equal employment opportunities for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

How to apply:

• Please apply through Gusto
• You must be eligible to work in the United States