CTN IS HELPING SOLVE ONLINE VACCINE REGISTRATION ISSUES
According to a report by the Older Adults Technology Services, nearly 22 million American seniors do not have broadband access at home, representing 42 percent of the nation’s over-65 population. As a result, many seniors are struggling to register for their COVID-19 vaccinations.
While lack of connectivity is a major hurdle to getting seniors vaccinated, it is not only access to the internet which is lacking. It is a lack of training, education, and digital literacy. Seniors might lack an email address to register an online account. Some websites have confusing interfaces that are difficult to navigate. High demand is crashing call centers — causing seniors to ask their questions by email and reading FAQ pages. Appointment calendars, pop-up windows, and multiple links add to the confusion.
CTN is facing this problem head-on. Our digital coaches will now discuss the registration process with Home Connect participants and answer any questions they have. We have also compiled a vaccine resource page to share with our learners and community. This page will be continually updated with the latest information regarding vaccination locations, transportation, and online registration. Now more than ever, older adults need internet training — and Community Tech Network is providing the digital skills necessary to remain safe, connected, and healthy.
COMMUNITY TECH NETWORK SPOTLIGHT
PARTNER: TECH ALLIES 2.0
EMPLOYEE: EMMA REEDER
We are excited to welcome Emma Reeder to our team as CTN’s first bilingual training and administrative associate! A junior at St. Olaf’s college, Emma is passionate about lessening the language barrier when it comes to accessing technology.
VOLUNTEER: SEAN LEE
CTN IN THE NEWS
Programs Can Help Older Adults Get or Upgrade Computers, Internet Access
CTN is cited as being among the country’s Non-Profit leaders with programs that help at-risk seniors get devices, get online, and learn valuable internet skills.